Gaura Bai, an 80-year-old widow from Madhya Pradesh, faces homelessness due to a software glitch in the PM Awas Yojna. After being instructed to demolish her mud house in anticipation of a new one, she and her family have been living under a tree for ten months.

The 15-minute satellite video call was a window into the cosmos, a deeply personal tour of life beyond gravity, and a moment the Shukla family will never forget.

The incident came to light after a mail was received by the telecom company allegedly in the name of Shehzeen Siddique.