Indian passengers flying from Mumbai to Manchester who have been stuck at Kuwait airport for 13 hours have complained of severe problems including not getting “food or help”.

A chaotic video has surfaced on social media showing the passengers of Gulf Air arguing with the airport authorities.

In a tweet, it was alleged the passengers were harassed and the airline allegedly gave accommodation only to flyers from the European Union, the UK and the US.

Passengers said their flight took a U-turn before it landed in Kuwait. They said the announcement of the flight diversion came 20 minutes before landing, and even alleged one of the engines had caught fire.

Gulf Air has not given a statement on the matter yet.

Arzoo Singh, a passenger, told NDTV they asked for lounge access at least, but the airport authorities did not get back.

“It has been more than 13 hours. There are some 60 passengers. We asked for lounge access if possible, they did not get back to us. They have been telling us since morning, every three hours, that we would be going home,” Ms Singh told NDTV, surrounded by passengers who have been sitting in the terminal for over half a day.

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