IndiGo issued a “heartfelt apology” to customers and industry stakeholders after widespread disruptions across its network and operations over the past two days, and said the airline “remains focussed on streamlining its operations at the earliest.”

Microsoft co-founder and philanthropist Bill Gates told AFP on Thursday it is “tragic” that child deaths will increase worldwide for the first time this century because wealthy Western countries have slashed international aid.

Travelers throughout India experienced a wave of flight cancellations and lengthy delays, with IndiGo being the hardest hit. Families found themselves marooned at airports, grappling with steep rebooking fees and unclear travel arrangements. This turmoil, caused by new regulations on crew rest periods, left many bewildered and desperate for clarity amidst the operational chaos.