The current case follows an earlier complaint that emerged when an alleged audio recording of a discussion between the woman and Mamkootathil appeared on social media.

IndiGo, India’s largest airline, is facing one of its most severe operational breakdowns in recent years, with flight delays and cancellations sweeping across the country.

The Directorate General of Civil Aviation (DGCA) has launched a probe into IndiGo’s network disruptions, citing massive flight delays and cancellations. The airline reported 1,232 flight cancellations in November due to crew constraints and ATC failures. IndiGo attributed the issues to unexpected operational problems, including technical glitches and winter schedule adjustments.