The regulator Directorate General of Civil Aviation (DGCA) today issued guidelines to handle chaotic situations as was seen yesterday due to fog in Delhi airport.
The DGCA in the standard operating procedure (SOP) for “facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights”, said that airlines may cancel flights that are likely to be delayed or “consequentially delayed” beyond three hours.
The DGCA said all airlines must follow the SOP immediately.
